Turning Wrong Into Right in Two Steps

I was talking with an old client recently about things he was not doing in his business.

Sales TeamHe was saying that sales had dropped off substantially and he thought it was largely because he was not spending enough time “in the trenches” with the sales team.

“Every time I stop working on the sales floor things drop off,” and “It just goes to show that me moving out of working in the business leads to disaster,” were the types of comments I was hearing.

Let me back up a little and talk about a conversation I had earlier that same day with a current client.

We were conducting a Skype coaching session and I asked him if he felt he was in the right mindset to move to growing the business.

“Growing it?” he asked, “That’s what got me into a horrible mess last time I tried it.”

So what is the connection?

Well, these two successful business operators, many thousands of kilometres apart and in vastly different industries were holding themselves back with very clearly limiting thoughts.

In addition, they were viewing things from a disconnected viewpoint.

I will come back to that shortly.

Let’s look at the limiting thought first

DelegateIn each case the limiting thought was that any attempts to delegate key roles in their business to anyone else were bound to lead to disaster.

I talk of this often when we look at the art of delegation in our Business Accelerator Mastermind.

One of the greatest impediments to delegation is the myth that nobody can do the job as well as you.

As an impediment to effective delegation, it also becomes an effective impediment to growth.

Now let’s consider the disconnection

Where these two business owners were going wrong was by making a connection between disaster in their business and the fact that they had stepped away from the day-to-day running or had tried to take steps to grow the business.

The mere fact that those two events had occurred simultaneously with a decline in their business fortunes led to a monocular view.

To use an old cliché, it is a bit like throwing the baby out with the bathwater.

They failed to consider that it was in fact not the single act of either stepping away or taking steps toward growth but the more complex fact that the way they had undertaken each of those actions was fundamentally flawed.

In the first case it was not the moving away from the sales floor which led to a downfall in the business but rather a lack of planning.

A person with team leadership abilities needed to be employed or promoted to fill a leadership role within the sales group.

A clear process for measuring performance and success needed to be put into place alongside a solid reporting protocol to enable the business owner to be fully informed about activity and results without having to actually be on the sales floor.


In the second case it was not the attempts at growth which brought disaster but rather the fact that the attempts were made in an ad hoc way without the benefit of a strategic plan.

Here the business owner had sought to grow the business without putting strategic thinking into the impact of that growth.

As a result, when the growth came (proof that the business was actually capable of achieving growth) the business floundered.

There was a failure to understand the milestones which would be reached at each stage of the growth process and the impact that each stage would have on the infrastructure of the business and the internal resources.

What are the lessons from these two stories?

Firstly, you need to plan.

Growth in your business may come unexpectedly or it may be a product of a structured strategy.

PlaningEither way its long term success will depend on the level of your planning.

When growth comes, what effect will that have on your people, your cash resources, and your fixed overheads, such as equipment or physical space?

Examining the “what if?” factor will propel you forward and allow you to cater for most outcomes.

Ask yourself, “If my growth ideas succeed what will be the outcome and how will I prepare for it?”

It gets back to the old saying that ‘a failure to plan is a plan to fail’.

Secondly, you need to allow for growth in your people

Prepare for the next level or layer of management and that will allow you to start working on your business rather than in it.

Businessman Touching A Chart Indicating GrowthWhen using that method make sure you have clear processes for measuring performance and a tight reporting process in place so that you can be aware of what is happening and adjust accordingly without having to physically do most of the work yourself.

In other words, you have to become the CEO of your business, no matter what size it is right now.

Thinking like a CEO will help you to better plan, prepare, delegate and grow.

When you’re ready to build a business, not just a job, we’re here to help you

Future Businessman Prediction

  • Do you know you’re ready for more, but tired of wondering how you’re going to grow your business?
  • Are you looking to cure your frustrations and isolation with a Real Community?
  • Are you tired of feeling like you’re doomed to playing small?
  • Are you tired of spinning your wheels and getting no traction?

Here are 2 ways we can help you:

  1. Grab a copy of a white paper I recently wrote: “The top 5 reasons why you need to join a Mastermind Group NOW” – click here to download it.
  2. Work with me privately by joining our Business Accelerator Mastermind 
    This community is for you if you you’re a business person, entrepreneur or professional who wants to 10x your income, elevate your ability to give, and leave a massive impact on your community and the world by up-levelling your tribe, improving your business acumen, and removing your limiting beliefs around money and success. Click here to learn more

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Mark Creedon


Mark Creedon is Director of Metropole Business Advisory and business coach to some of Australia's leading entrepreneurs - each who call him their "unreasonable friend"
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'Turning Wrong Into Right in Two Steps' have 1 comment


    August 13, 2020 joseph Abela

    great site for old hands as well as fledglings hitting the tarmac,and i find the lack of jibberish projects a straight path to goals and frankly,eliminates many mistakes that the untrained mind would normally make.I think that there is an element of military training that is shown as financial savvy here and this can provide a concrete base for people to partly ensure success through a mindset that generates positivity,and defiance of the hurdles in business to succeed.I am 72 years old and i embrace business aspects daily as food for my mind and to maintain a healthy and profitable lifestyle for my family.In fact working along the lines of what Michael teaches,the true cadet will cease working for ever,and enjoy the daily challenge of expanding as a true business person,and enjoying the ride to boot.I did the same thing!
    The above comments are my own and were not from any other individual.


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