Landlord Rights and Responsibilities

Property investment is one of the best ways to create wealth but your property investment success depends on much more than just property selection and location.

You see... property investment also involves people – namely landlords (that's you) and tenants.

When leasing an investment property, the landlord has various responsibilities which must be upheld.

In Australia, there is legislation to protect landlords and tenants, and it differs in each state.

This legislation is also often amended, especially at times of tighter rental markets.

So when leasing out an investment property it's imperative that landlords understand what their responsibilities are as investment property owners, and the laws they have to abide by.

Here in this article, you can find everything you need to know about landlord rights and responsibilities when it comes to collecting, holding, and returning a bond, collecting and increasing rent, entering your tenanted property for maintenance and repairs, and ending a tenancy.

[note]Note: Of course, we'll also discuss how using a professional property manager can make your property investment journey simpler and more enjoyable, too![/note]

How to receive rent from a tenant

As a landlord, you have the right to choose the tenant you consider the most suitable for your property but under the Equal Opportunity Act you can’t discriminate against any of the applicants based on their:

• Gender
• Age
• Race
• Religion
• Marital status
• Sexuality
• Having children
• Pregnancy
• Mental illness
• Disabilities
• or a whole host of other discriminatory reasons.

If you do, you could be liable to pay damages or fines.

The Bond

Rental bonds are paid by tenants at the start of their tenancy and are a goodwill payment held in trust by the specific state government rental authority, which is used as financial protection for the landlord in case the tenant breaches the terms of the tenancy agreement.

This protects you if the tenant does not pay all the rent owed, damages your property, or fails to keep it in a satisfactory condition, as you will then be eligible to claim some or the entire bond once the tenancy is over.

At the start of a new lease, you are expected to provide a bond lodgement form to be filled out by both parties and are responsible to ensure it is lodged with the relevant state authority within the correct time period.

In NSW, Queensland, and Tasmania the bond must be lodged within 10 days, in Victoria, South Australia, Western Australia, and the ACT the time period is 14 days.

In the Northern Territory, rather than being lodged with a state authority, bonds are held in a trust account by either the landlord or real estate agent hired to manage the property.

The amount of bond is usually about four weeks' worth of rent, however, it can vary depending on the type of dwelling.

At the end of the tenancy, damage to the property may be paid for out of the bond, but only if both parties agree.

For example, missing curtains or burns or cuts to the bench-top would likely be considered damage and the tenant would be responsible to pay for repairs.

But, landlords cannot charge tenants for any fair wear and tear of property that may have occurred during the tenancy.

Examples of fair wear and tear include faded curtains or a worn kitchen bench-top.

At the end of a tenancy, if your property is left in good condition and is clean, then both the landlord and the tenant can agree to have the bond repaid to the tenant in full.

If there is any damage, then the process becomes a little more complicated as both parties have to agree that damage has occurred during the tenancy as well as the costs of the repairs.

For example, the landlord may make a claim on the bond for:

• Rent not being paid
• Damage caused by the tenant or their visitors
• Cleaning expenses
• Abandonment of the premises by the tenant
• Landlord being forced to pay tenant’s bills
• Loss of landlord’s goods

The Rent

As the landlord, you have the right to request rent payments on a weekly, fortnightly, or monthly basis.

With both the bond and rental payments, you should provide detailed and signed receipts stating the date, the amount received, property address, name of tenant, and duration for which it has been paid.

It’s key then to ensure you have the best tenants in your properties who have the financial capability to pay the rent and who will look after your property well.

Successful tenant selection is a skill and is one where a professional property manager can help you.

They'll also help you with all the necessary paperwork and follow up if the tenant does not pay their rent on time.

As a landlord, you have the right to expect that the rent for your property will be paid by the due date in the way that was agreed on in the lease.

While the legislation does vary across the country, if tenants have not paid their rent by the due date, they are considered to be in "arrears".

If they are more than 14 days in arrears, then landlords have the right to issue the tenants with the relevant notices to vacate.

Landlords need to keep in mind that if their tenants do not pay their rent, or are late paying their rent, the mortgage still needs to be paid, which always remains the landlord's responsibility and should be budgeted for accordingly.

Utility and service charges

When it comes to utility and services charges, there are varying rules around this across the country so it's important to check your relevant state authority.

Generally speaking, however, during a tenancy, tenants are responsible for the following utility charges if the property has a separate meter (one which the supply to one property only):

• All charges for the supply or use of electricity, gas, or oil (including supply charges and reconnection fees).
• All charges based on the amount of water consumed (but not service charges or reconnection fees).
• All sewerage disposal charges.
• All charges for the use of bottled gas (but not for the supply or hire of gas bottles).

On the other hand, if a property is not metered separately, landlords are responsible for:

• Initial connection fees
• Usage charges for the utilities

Responsibilities of the landlord to the tenant

During a residential tenancy, landlords have a number of responsibilities to their tenants, which are enshrined in the relevant legislation.

Again, many of these responsibilities can be managed by a professional property manager on a landlord's behalf.

Some of the responsibilities which a landlord has to a tenant include:

• Give the tenant a copy of the relevant State or Territory booklet outlining their rights. This needs to be done before the tenants move into the property or on the day that they do.
• The rental property must be vacant, clean, and safe on the day that the tenancy starts.
• The main living areas must be kept in good condition and all the appliances need to be maintained.
• The condition will be dependent on how old the property is and how much the rent is.
• You are obliged to take care of anything that may need repairing on the property and must respond to any requests in a timely manner.
• During a tenancy, the landlord is responsible for keeping the property in the same state that it was in when the tenant moved in. So this means maintenance and repairs need to be completed as they arise.
• Respect the rights of the tenant to quiet enjoyment of the property.
• Comply with all health and safety laws.
• Provide reasonable security with locks in good working order and supply keys for each lock.
• Pay all charges, levies, premiums, rates, and taxes for the property.
• Reimburse the tenant for money spent on emergency repairs (certain conditions apply).
• Not to enter the premises to carry out a general inspection until after the end of the first three months of the tenancy (depending on the relevant legislation) and even at this time, follow the rules regarding proper notice periods.

When can a landlord visit their property?

While you may feel like checking on how your tenant is looking after your property, you can’t just pop in whenever you feel like it.

Local legislation will stipulate how frequently you can do this and how to go about it.

• In New South Wales, according to Fair Trading NSW, a property can be inspected up to four times in a 12-month period with 7 days' written notice must be given to the tenant(s).
• In Victoria, a general inspection may only be made after the first 3 months of the rental agreement. They can be done every 6 months at the most.
• In Queensland, routine inspections cannot be carried out more than once every 3 months (unless the tenant agrees in writing) after a 7-day notice period.
• In South Australia, the landlord can inspect the property as much as every 4 weeks for up to 2 hours at a time, but only after 7-14 days of written notice.
• In Western Australia, the landlord or agent has the right to carry out routine inspections on the property no more than 4 times a year.
• In the ACT, a landlord is allowed to inspect a property twice in each 12-month period also within the first month of the tenancy and within the last month of the tenancy.
• In Tasmania, inspections can’t be carried out more than once every 3 months unless you agree in writing, including once in the first month with a 24-hour notice period.
• In the Northern Territory, inspections can be a maximum of once every 3 months or longer if you and your landlord agree to it in the lease with a 7-day notice period.

Property inspection notice to a tenant

When it comes to property inspection notices to a tenant, the timeframes differ depending on the state you reside in and what the inspection or entry to the premises is for.

Here are the minimum notice periods landlords need to give a tenant prior to a real estate inspection (so long as a tenant agrees) are the following in each state:

• Notice period for rental inspection NSW: 7 days
• Notice period for rental inspection Victoria: 7 days
• Notice period for rental inspection Queensland: 7 days
• Notice period for rental inspection SA: 7-14 days
• Notice period for rental inspection WA: 7-14 days
• Notice period for rental inspection Tasmania: 24 hours
• Notice period for rental inspection ACT: 7 days
• Notice period for rental inspection NT: 7 days

Although, occasionally you may need to enter your property on short notice.

For example, in Victoria, a landlord has the right to enter within 24 hours after having given written notice to the tenant for repairs or other legal responsibilities, where there is a family violence proceeding with the local tribunal or if you think the renter has broken their obligations.

A landlord or agent needs to give 48 hours' notice to show the property to renters, buyers, or lenders or 7 days' notice to have the property valued or to take photos for marketing purposes.

Under these circumstances, the landlord is allowed to enter the premises if the tenant is not home providing the requirements regarding written notices have been met.

The landlord does not have the right to enter in an unreasonable way or stay any longer than necessary unless it is with the tenant’s permission.

Landlord rights regarding Repairs & Maintenance

Occasionally you will be contacted by your tenant or property manager advising that you are going to have to repair an item in your rental property.

While some of these may not be urgent, there are others that will need to be attended to promptly.

If nothing is done, your tenant has the right to arrange for these repairs to be done up to the value of $1,000 – at your expense.

If you are unsure of what is classified as an “urgent repair”, consult your property manager or your local Consumer Affairs office.

Examples of urgent repairs include:

• Burst water service
• Blocked or broken lavatory system
• Serious roof leak
• Gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious fire or storm damage
• Failure or breakdown of gas, electricity or water supply to premises
• Any other damage which results in the property being unsafe or not secure

If they are not dealt with, the tenant has the right to organise a qualified professional to complete repairs, up to the amount specified in the tenancy agreement.

You will then have to reimburse the tenant for the cost incurred.

Non-urgent repairs need to be carried out within a specified amount of time, which may vary from state to state, but must usually be carried out within 14 days, yet obviously, I would recommend you do it sooner.

If not non-urgent repairs are not attended to, your tenant may apply to the Tribunal for inspection and subsequent report.

After 60 days, the tenant can apply to the Tribunal for a repair order.

Even though they may feel like it, legislation prevents tenants from withholding rent while waiting for repairs to be done.

By the way… landlords are not responsible for damage caused by tenants – such as a door ripped off its hinges – with the repair paid for by the tenant, by agreement, or deducted from their rental bond.

Professional property managers have well-developed systems for tenants to report any urgent repairs or damage, which can then be remedied by whichever party is responsible by agreement.

How can a landlord increase rent?

Tenants always think their rent is too high and of course, landlords want to maximise their investment returns.

Yes, a landlord can increase rent, but the problem is landlords can’t just increase the rent whenever they want.

Again there is legislation about the timing of rental increases which differs across the country.

READ MORE: How much and how often can I increase the rent of my investment property?

What are landlord rights if rent is not paid?

It's one of the worst nightmares for landlords - a tenant who hasn't paid rent for weeks and won't vacate the property.

Whether it's due to personal troubles, health issues, drugs, divorce, or loss of a job, unfortunately, a good tenant can quickly turn into a bad tenant.

And as a property investor, you not only stand to lose out on your rental income, which you’re most likely relying on to help pay your mortgage, but you may not be able to access your property or find new tenants until your existing tenants leave.

The end result is that you could be significantly out of pocket.

So what are your rights as a landlord if this happens?

Well, it all starts before you take on a tenant.

Make sure your property manager checks their past rental history using national rental databases and make sure your potential tenant doesn’t overextend themselves.

At Metropole Property Management we don’t like the rental costs to exceed 30% of the tenants’ combined income, otherwise, they’re more likely to find themselves in rental stress.

It’s also important to have a good line of communication with your tenant by using a good property manager.

Hopefully, they’ll have done regular inspections of your property and answered any tenant requests promptly.

This should make communication during challenging times a little easier.

Tenancy legislation is a state-based law so it’s critical that you have a proficient property manager looking after your interests to stay w

Find out why your tenant is in arrears

Within the laws when this type of unpleasant situation arises.

Your property manager should know the day your tenant is in arrears by checking their trust bank account.

The first step should be to find out why your tenant isn’t paying rent and to begin making polite enquiries to help minimise your loss.

The reason you haven’t received the rent could be something quite simple and easily fixed, such as:

• simple forgetfulness
• temporary cash flow problems
• a misunderstanding between joint tenants

Or it could be something more complicated and long-term, such as:

• your tenant has lost their job
• your tenants are a couple and have split up
• your tenant is suffering from challenging personal issues (such as bereavement or work-related stress).

What your property manager should do next

If a tenant does not pay their rent by the due date, they are considered to be in arrears.

For example, in Victoria, if a tenant is more than 14 days late on rent (7 days for rooming house or caravan park tenants), the rental provider can give a notice to vacate, which is a formal statement that the rental provider wants to end the rental agreement and that the renter should leave the property.

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Although these rules vary around the country so it’s certainly worth checking your local tenancy laws.

What’s important to note is that a landlord or property manager can’t evict a tenant, the proper procedures have to be followed.

Firstly, the initial notice must be correctly worded and correctly delivered including, being delivered by registered post.

Then, if there is no resolution, the matter must be brought before the relevant tenancy authority such as VCAT or the NSW Civil and Administrative Tribunal.

The tribunal may then issue a warrant of possession to evict the tenant.

However, we at Metropole Property Management try to nip things in the bud by monitoring arrears daily, because if a tenant falls behind in their rent, the sooner you know about it, the sooner you can attempt to resolve the issue and mitigate any financial loss.

In the event that tenants are behind in payments, after 3 days we call and email the tenants to notify them before sending a breach notice outlining that they have failed to pay their rent on time.

Going to the tribunal is the last resort.

Often the matter can be resolved by giving the tenant the option to make part rental payments or more frequent payments such as weekly to get them through what is hopefully just a bad patch.

The good news is that if the tenant must be evicted, you will most likely be able to retain part or all of the bond to make up for your loss.

And any additional loss should be covered by your Landlord’s insurance.

Evicting a tenant

Every landlord will eventually face a situation where they need to evict a tenant.

If you want your tenant to move on earlier than planned, however, there are certain rules you must follow before showing them the door, and again, these vary slightly from state to state.

Even if an agreement has a fixed end date, you will need to give the notice to end the tenancy.

Because the tenants’ rights to remain in the property are protected, if you want to end the tenancy, you should check:

• The reasons allowed for giving notice in your State to end a tenancy agreement
• Whether the notice needs to be given on an official notice or form
• How much notice do you need to give before the end of the tenancy agreement

If this isn't done, they run the risk of causing an unnecessary delay in getting back possession of their property or having to start the process all over again.

During the Covid-19 pandemic, all states amended their legislation to protect tenants through the height of lockdowns and job losses.

Many of these measures ended in February 2022, but you can read more about them in the following articles:

• Victorias freeze on evictions and rental hikes extended
• It’s time to put a stop to rorting the rent relief measures
• Here’s how the rental markets around Australia have been affected by COVID-19

Today, notice periods depend on the type of agreement (fixed-term agreement or periodic agreement) and the reasons for termination.

These notice periods are designed to give tenants enough time to find another rental property, and landlords enough time to find a tenant.

A landlord and tenant can agree to end the tenancy at any time.

Here’s a breakdown for each state:

New South Wales

A landlord is typically required to serve a signed written termination notice 30 days before the end of a fixed term lease or 90 days in a periodic lease.

Or in the case where there has been a breach of an agreement or unpaid bills or rent, the termination notice can be reduced to 14 days.

This notice must indicate the property’s address, the eviction date, and the reason for termination (which must be valid).

If the grounds for eviction are proven to be correct but the tenant does not leave by the specified date, the landlord has the right to obtain a warrant of possession, which will authorise officers to remove the tenant by force.

Victoria

As is the case in NSW, Victorian landlords must provide a signed written notice, which can either be sent by post or delivered by hand.

If the tenant does not leave, the landlord has 30 days to request an order of possession from the tribunal.

This order includes instructions to vacate the home, the date of evacuation, and a warning regarding forcible eviction should the tenant fail to comply.

If there is no compliance, a landlord can then obtain a warrant of possession to allow the authorities to remove the tenant.

Queensland

In the Sunshine State, the appropriate form must be used to create the notice, which must be presented within a reasonable period of time.

The reason for termination must be indicated, along with the evacuation date.

If the tenant does not comply, the landlord must apply to the tribunal for a termination order and a warrant of possession within two weeks of the date of handover.

Upon approval, the tribunal will then send a notice regarding a hearing, as well as a copy of the landlord’s application, to the tenant.

Once the warrant of possession is issued, it must be carried out within three days of the termination date.

The authorities have 14 days to enter the property and enforce the warrant unless the tribunal indicates otherwise.

Western Australia

In the west, landlords must issue a formal notice to the tenant regarding a breach of the tenancy agreement.

The tenant then has 14 days to correct the breach. If they do not comply, this is when the termination notice should be served.

The tenant is given 7 days after receiving the notice to leave the property.

If the tenant does not vacate within this time period, then the landlord should apply for an order of possession from the Magistrates’ Court within 30 days.

The subsequent course of action is to request a property seizure and delivery order.

A court-appointed bailiff will then be sent to evict the tenant on the landlord’s behalf.

South Australia

In the event that a tenant has breached the rental agreement, the landlords are required to serve written notice demanding a remedy; otherwise, the tenant must vacate the home.

The notice should detail the breach, the suggested remedy, and the notice period.

The landlord should be careful to specify “all other occupants” aside from the tenant, and there should be two copies of this document – one to be kept for the landlord’s records.

The tenant then has 7 days to comply with the request; eight days if the offence in question involves rent arrears.

If this is disregarded, then the landlord may proceed to fill in an application form for eviction, which also covers a request for vacant possession.

It must be accompanied by supporting documents, such as a copy of the lease agreement, rent records, and written notices if any.

These requirements must then be submitted to the tribunal, the only part that can affect eviction via a tribunal order.

Tasmania

On the Apple Isle, landlords must provide a notice to vacate either 14 or 28 days prior to the stated eviction date.

This notice indicates the date on which the document was issued to the tenant, the names of both parties, the address, the reasons for the evacuation notice, and the effective date of the notice period.

If the tenant fails to vacate the property, the landlord can apply for an order of possession from the Magistrates’ Court.

A copy of the application must be presented to the tenant on the same day.

The court will then send a representative to enforce vacant possession of the property on the set date.

Australian Capital Territory

When faced with a problematic tenant, a landlord is required to first serve a notice to remedy.

If the tenant does not act on it within 7 days, then the landlord can move forward with a written notice to vacate.

If, however, the tenant has previously been issued two remedy notices, then a notice to vacate can be presented immediately.

There should be an adequate period of notice, and the document should indicate the legal grounds for termination as well as the premise behind these grounds.

If the tenant does not budge, then the landlord can apply for a termination and possession order from the tribunal.

Subsequently, the landlord can request a warrant for eviction.

Upon providing 2 days’ notice regarding the eviction, the authorities can then remove the tenant within a set period unless there are exceptional circumstances.

Northern Territory

In the top-end, a landlord must first seek out a rental officer to apply for an order for the tenant to leave.

An order for eviction can be made concurrently, or at another time.

The rental officer then issues the order to the tenant, and an affidavit of service is generated.

If the tenant does not vacate, the landlord must file an order for a writ of possession with the Supreme Court within 6 months.

This order should be supported by the affidavit of service for the eviction order and another confirming that the eviction order was disregarded.

The writ should then be issued to the sheriff, who would be granted the authority to remove the tenant and recover the property on behalf of the landlord.

In all cases, both parties will need to be prepared for the cost of asking the authorities to hear a case.

Tenant rights when the landlord sells a property

When it comes to a property sale, the rules are slightly different because there are certain rights for tenants when a landlord sells a property.

In general, it is important to remember that a landlord can sell a property at any time, that landlords need to give notices before inspections (and that the tenant can be there), that renters have a say over photography and signage, and renters can be compensated and that the rental agreement is still valid throughout the property sale.

Here’s a state-by-state breakdown of the laws that landlords and property agents need to abide by when they decide to sell up.

New South Wales

• Landlords have to give tenants 2 weeks’ written notice before the first inspection, and a minimum of a 48-hour notice for subsequent inspections, which cannot amount to more than two a week.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• Landlords must also give 30 days’ notice if they wish to terminate the lease at the end of the tenancy agreement.
• If the agreement is periodic, a landlord can evict a tenant, as long as they give you 90 days’ notice, or 14 days’ notice if you breach your tenancy agreement.

Victoria

• Landlords must provide tenants with a 24-hour notice before viewing to a prospective buyer.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• If the agreement is periodic, landlords can evict tenants on a 60-day written notice.
• Rental providers must compensate renters for each sales inspection – either half a day’s rent or $30, whichever is more.

Queensland

• Landlords must give renters written notice of their intention to sell the property and provide a 24-hour notice before the first inspection. And they need to provide a 24-hour notice before any subsequent inspections.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• If the agreement is periodic, landlords can evict tenants on 4 weeks’ notice, once a contract of sale has been signed.

Australian Capital Territory

• Landlords must provide tenants with a minimum of 24-hour notice before showing a prospective buyer around the property. Tenants must grant these buyers “reasonable access to the premise” but can refuse access if they weren’t previously informed of the landlord’s intention to sell.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• If the agreement is periodic, the state’s Residential Tenancies Act states that a landlord can evict a tenant with 8 weeks’ notice, if they “genuinely intend to sell the premises”.

Northern Territory

• Landlords must provide tenants with a 24-hour notice before an inspection. And, according to the state’s Residential Tenancies Act, they are only allowed to enter the property between 7 am and 9 am and must be “reasonable about the number of showings sought”.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• Landlords must also give 14 days’ notice if they wish to terminate the lease on the end date noted in the tenancy agreement.
• If the agreement is periodic, landlords can evict tenants on 42 days’ notice.

South Australia

• Landlords must provide tenants a 14-day notice before they advertise the property for sale, and “reasonable notice” before each inspection. They must also specify a time between 8 am and 8 pm, on any day other than a Sunday or public holiday, and cannot conduct more than two viewings every seven days unless the tenant gives them permission to do so.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• If the agreement is periodic, landlords can evict tenants on a 60-day written notice if a contract of sale has been signed; on 90 days’ notice, if a contract hasn’t been signed.

Tasmania

• If they have written permission from the tenant, landlords can show prospective buyers around the property at any time; if not, they may only conduct inspections between 8 am and 6 pm, no more than once a day, and no more than five times a week. They must also provide a 48-hour written notice before each inspection.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• If the agreement is periodic, the landlord can evict tenants with a 42-day written notice.

West Australia

• Landlords may only conduct inspections between 8 am and 6 pm on weekdays or between 9 am and 5 pm on a Saturday unless the tenant gives them permission to conduct one outside these hours. Before each inspection, landlords must provide “reasonable written notice”, according to the state’s Residential Tenancies Act.
• Neither the new nor old landlord can evict the tenant if a fixed agreement is in place unless the tenant violates the terms of the lease, or the two parties reach an agreement by mutual consent.
• If the agreement is periodic, and the contract specifically mentions handing over vacant premises, the selling landlord may evict tenants on a 30-day written notice.

Tenant and landlord laws compliance

Being a landlord brings with it a raft of rights and responsibilities, which you must understand to be the best property investor that you can be.

As we've mentioned in this article, each state has its own specific legislation regarding this so it's imperative that you become conversant with the relevant laws or better yet use a professional property manager to navigate them for you.

• For landlords who have properties in Victoria, consider using this resource from Consumer Affairs Victoria.
• For landlords who have properties in New South Wales, consider using this resource from Fair Trading NSW.
• For landlords who have properties in Queensland, consider using this resource from Residential Tenancies Authority.

This is only a short summary of landlord rights and responsibilities and that is why to maximise your investment returns and minimise your headaches, you should have a professional property manager manage your assets.

That way, all contact with the tenant should be through them shielding you from the day-to-day hassles of finding tenants, completing agreements, organising maintenance, and if necessary, sorting out problems at the Tribunal.

At Metropole, we help you build your wealth by offering you the best property management services available because we are a different breed of licensed estate agents.

We don’t sell real estate.

We lease and manage residential properties throughout Melbourne and Sydney and Brisbane and concentrate all our resources on ensuring that your specific management needs are fulfilled.

This means we will look after your property the way we look after our own, using our professional skills and the latest technology to find quality tenants, minimise vacancies and handle marketing, repairs, maintenance, accounting, and legal compliance efficiently and cost-effectively.

With so many different pieces of legislation regulating the landlord's rights and responsibilities, it makes sense to have a professional on your side who can help your property investment journey be as successful and stress-free as possible.

You deserve a property manager who cares as much about your property as you do.

If you want to find out a little more about how Metropole can help you maximise the returns on your investment property, please click here, leave us your details and we will be in touch.