Should you allow your tenants to undertake maintenance in your investment property?
Now with all the D.I.Y. shows on TV everybody thinks they can do a professional job and a lot of people underestimate the skill and profession that tradesmen put into their work, not to mention the expensive tools.
Many landlords think it saves money to have tenants perform maintenance at the property.
However, many times it is the opposite and causes difficult landlord/tenant issues.
We see this often where a tenant gets over their head in how much work is required and creates more work than necessary.
Example 1) tenant performs bathroom renovation and freaks out property manager!
A landlord was friends with the tenants and the tenant asked him if he could “change some things” the landlord said “sure thing as long as it is nothing major”.
Three weeks later the property manager carried our a routine P.I. (property inspection).
The property manager became confused when he could not find a bath tub that was on his report. He also found all the tiles ripped off the walls.
The freaked out property manager call the owner right away and told him about the changes to the property.
The owner seemed vaguely concerned and said “Aaaarrr I think I gave the tenant permission to make some changes, and he must not have finished them yet, but I didn’t think he was going to remove a bath tub!”.
Now in this circumstance the owner gave some permission and did not mind the work done when it was finished. This could have potentially ended up in the Consumer, Trader and Tenancy Tribunal, if the owner was unhappy with the bath tub removal.
Example 2) I have one more for you where tenant fixes a shower head and costs the owner $678
A tenant in Seven Hills fixed a shower head.
“Yeah I know a shower head, how hard could that be right?”
Well the tenant did not fix it correctly and the water was backing up in the plumbing.
Water was getting into the wall behind the shower because of this.
The shower wall needed to be replaced to carry out the repair and fix it properly by a licensed plumber.
Our agency does not support uninsured and unlicensed tenants to perform work on rental properties as it can be fraught with danger and can often result in dispute.
We recommend if in doubt use a licensed qualified professional.
You save your time, money and headaches.